“Many people make the mistake of confusing information with knowledge. Knowledge involves the interpretation of information. Knowledge involves listening.”
—Henry Mankell (Swedish author known for a series of mystery novels starring his most famous creation, Inspector Kurt Wallander)
So here you are, brand new in a role or considering one to reposition an organization or department. It has run aground, faces critical issues, and isn’t performing up to its potential. The task is lonely, daunting, complete with skeptical eyes staring at you. Hopeful eyes are staring, too.
Can you be the catalyst to lead the organization, department, or team past its current issues? Can you get the ship off the bottom to sail ...