In this chapter, I set out and answer 17 commonly asked questions about client relationships. These address issues that I am asked about again and again. They represent the common, day-to-day dilemmas that many professionals face as they work with clients, and their answers should help provide some additional tactical advice to supplement the main chapters of All for One.
1. I have my hands full just keeping up with my current clients and meeting short-term delivery pressures. How do I find the time to invest in long-term relationship building?
Like a healthy living program, cultivating your relationships is not a one-off event but rather a lifestyle. Here are seven suggestions to help you make more regular investments in building your relationships: