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Alfresco 3 Business Solutions by Martin Bergljung

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Chapter 13. Types of E-mail Integration Solutions

It is becoming more and more common that an ECM solution should include the possibility of storing e-mails in the repository, so they can be managed and searched in the same way all other content can. The long-term vision for most ECM systems is to be able to handle almost any kind of content, and for many organizations e-mails are often next in line to manage after content such as documents, images, web content, and records.

When we talk about managing e-mails in the content management system, it is important to know exactly what we mean by that. Today most companies and organizations want to use Alfresco for e-mail archiving, which is not something that is easily supported out of the box. Alfresco ...

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