The weekly executive team meeting was winding down. Everyone was hoping to get out a bit early when Will asked, “Any new business?”

Maria started packing up her things when Dave Marx said, “Actually, I’ve got an issue I was hoping you guys could help with.”

Maria settled back into her seat, hoping it wouldn’t be a long conversation, but fearing that it probably would be.

Dave continued, “I was hoping you guys could offer some advice on how to manage workers from different generations.”

Maria poured herself a big cup of coffee. She now knew this was going to be a very long discussion.

Will asked, “What exactly do you mean, Dave?”

“I’ve been reading ...

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