Preface
Today’s software-driven businesses feel increasing pressure to respond ever more quickly to their customer and broader stakeholder needs. Not only is the drive for increased business flexibility resulting in new kinds of products being brought to market, it’s also accelerating evolution of existing solutions and services. Handling such rapid-paced change is a critical factor in enterprise software delivery, driven by market fluctuations, new technologies, announcements of competitive offerings, enactment of new laws, and more. But change cannot mean chaos. In software-driven businesses, all activities—and change activities in particular—must be governed by a plethora of formal and informal procedures, practices, processes, and regulations. ...
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