You are previewing Agile Project Management with Scrum.

Agile Project Management with Scrum

Cover of Agile Project Management with Scrum by Ken Schwaber Published by Microsoft Press
  1. Agile Project Management with Scrum
    1. SPECIAL OFFER: Upgrade this ebook with O’Reilly
    2. Foreword
    3. Foreword: Why Scrum Works
    4. Acknowledgments
    5. Introduction
    6. 1. Backdrop: The Science of Scrum
      1. Empirical Process Control
      2. Complex Software Development
      3. The Skeleton and Heart of Scrum
      4. Scrum Roles
      5. Scrum Flow
      6. Scrum Artifacts
      7. Summary
    7. 2. New Management Responsibilities
      1. The ScrumMaster at MetaEco
      2. The Product Owner at MegaEnergy
      3. The Team at Service1st
      4. Conclusions
    8. 3. The ScrumMaster
      1. The Untrained ScrumMaster at Trey Research
      2. The Untrained ScrumMaster at Litware
      3. Overzealous at Contoso.com
      4. Wolves at MegaFund
      5. Conclusions
    9. 4. Bringing Order from Chaos
      1. The Situation at Service1st
      2. The Situation at Tree Business Publishing
      3. The Situation at Lapsec
      4. Conclusions
    10. 5. The Product Owner
      1. Customer and Team Collaboration
      2. Getting Service1st’s Management Back in Action
      3. Fixing the Problem of XFlow at MegaFund
      4. Company Goals at TechCore
      5. Company Goals at MegaBank Funds Transfer System
      6. Conclusions
    11. 6. Planning a Scrum Project
      1. Managing Cash at MegaBank
      2. Certified ScrumMasters Take on Return on Investment (ROI)
      3. Conclusions
    12. 7. Project Reporting—Keeping Everything Visible
      1. New Project Reporting at the MegaEnergy Title Project
      2. Getting More Information at MegaBank
      3. Not Everything Is Visible at Service1st
      4. Conclusions
    13. 8. The Team
      1. Team Formation at Service1st
      2. Giving the Team a Chance at WebNewSite
      3. Conclusions
    14. 9. Scaling Projects Using Scrum
      1. Scaling at MegaFund
      2. Scrum Scaling
      3. Scaling at Medcinsoft
      4. Conclusions
    15. A. Rules
      1. Sprint Planning Meeting
      2. Daily Scrum Meeting
      3. Sprint
      4. Sprint Review Meeting
      5. Sprint Retrospective Meeting
    16. B. Definitions
    17. C. Resources
    18. D. Fixed-Price, Fixed-Date Contracts
      1. How to Gain Competitive Advantage
      2. How to Ignore Competitive Advantage
    19. E. Capability Maturity Model (CMM)
      1. CMM at MegaFund
      2. SEI, CMM, and Scrum
    20. Ken Schwaber
    21. Index
    22. About the Author
    23. SPECIAL OFFER: Upgrade this ebook with O’Reilly
O'Reilly logo

Not Everything Is Visible at Service1st

Once again, we visit Service1st for instruction in Scrum. Scrum was being used to develop release 9.0 of Service1st’s customer service software. The team committed to developing a lot of functionality in its very first Sprint. Irene, the ScrumMaster, tried to get the team to tone down its commitment, but the team insisted that it could complete all of the Product Backlog that it had selected. At the Sprint review, the team successfully demonstrated all of the functionality as well as several additional features. Management was ecstatic: Scrum was wonderful; the team was wonderful; everything was wonderful. Management thought that releases could now occur more frequently or contain more functionality.

But ...

The best content for your career. Discover unlimited learning on demand for around $1/day.