Cover by Ken Schwaber

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Getting More Information at MegaBank

MegaBank was introduced in earlier chapters. The MegaBank Information Technology (MBIT) organization manages all MegaBank operations, technologies, and infrastructure. The individual banks develop the software for themselves and their clients and are collectively required to follow the decisions and use the operations of MBIT.

MBIT is the technology brain trust for MegaBank. Advanced technologies such as biometrics are researched and progressively rolled out under its auspices. Since the late 1990s, MBIT had used a Web site, MBITWeb, to store, post, and host discussion groups as new technologies were investigated. MBITWeb wasn’t user-friendly and had been the subject of many complaints. Its usage was also rather ...

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