Cover by Ken Schwaber

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The Untrained ScrumMaster at Litware

Litware is a medium-size vendor of planning software. A project management office consisting of one manager, John Chen, and three project managers planned all of the company’s releases. After each release was planned, the work was broken down into tasks and organized on PERT charts. These tasks were then divided among the various analysts, designers, programmers, testers, and documenters. The approach was very "waterfall" and very defined. As the complexity of the releases increased and the customer base grew, the release planning phase grew and grew until it was simply unacceptable. The results of each release planning phase were also unsatisfactory: the plans were difficult to adapt to the complexities that ...

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