CHAPTER 11: ‘JUST-IN-TIME’ COMMUNICATION

When was the last time you attended a valuable meeting?

‘I can’t get that proposal to you until tomorrow ... I’m in meetings all day today.’

It is no wonder that meetings have earned a bad reputation in the corporate world. They are often seen as non-productive time-wasters that stop employees from getting their real work done. Which is reasonably due to the fact that, most of the time, meetings are time-wasters.

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Figure 3 Richness of communication channel

The meetings themselves are not actually the problem. In fact, the graph from Alistair Cockburn,41 shown in Figure 3, identifies face-to-face discussion ...

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