CHAPTER 10: MANAGEMENT BY SELF-MOTIVATION

“I’m not going to do it – and you can’t make me”

Employee motivation is an incredibly difficult thing to quantify, let alone influence. There are some employees who are extraordinarily self-motivated; no matter what circumstance they are put in, they always find a way to be challenged by (and be productive in) their work. Conversely, there are employees who cannot be motivated to do even the simplest tasks without heavy supervision or substantial rewards. For most organizations, employees fall within the spectrum of these two extremes, with management forever searching for ways to move them in the direction of self-motivation.

One factor that inevitably influences the level of employee motivation is the ...

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