ABOUT THE AUTHOR
Jamie Lynn Cooke has 19 years of experience as a senior business analyst and solutions consultant, working with over 120 public and private sector organisations throughout Australia, Canada and the United States.
Her background includes business case development; strategic and operational reviews; business process modelling, mapping and optimisation; product and project management on small to multi-million dollar initiatives; quality management; risk analysis and mitigation; developing/conducting training courses; workshop delivery; and refining e-business strategies.
She is a well-regarded speaker on both business and technology topics, most recently presenting at the Business Process Modelling world conference in Brisbane, ...
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