The full transcript of Software Diagnostics Services training with 9 step-by-step exercises. Learn how to navigate through memory dump space and Windows data structures to perform memory forensics, troubleshoot and debug complex software incidents. The training uses a unique and innovative pattern-driven analysis approach to speed up the learning curve. It consists of practical step-by-step exercises using WinDbg to diagnose structural and behavioural patterns in Windows RT kernel and complete (physical) memory dumps. Additional topics include memory search, kernel linked list navigation, practical WinDbg scripting, registry, system variables and objects, device drivers and I/O, memory mapped and cached files content. Prerequisites are basic and intermediate level Windows memory dump analysis: ability to list processors, processes, threads, modules, apply symbols, and walk through stack traces. Audience: Software developers, software technical support and escalation engineers, reverse and security research engineers, digital forensic analysts.