Chapter 9

The Changing Landscape: Cloud and Mobilization

Introduction

It often amazes me when I reflect back over the last 20 years on how much technology has changed and the impact it has had on our lives. How did we ever survive without cell phones and GPS? Imagine having to buy a map, look up a road, and write out instructions by hand. When you went out for the day, no one had any way to get a hold of you. The only option was to find a pay phone, call your home answering machine, and see if there were any messages. Gone are the days of having to write a college paper using a type writer and if you made a mistake, either have to use white out or re-type the entire page. In the words of my son, seriously, how did you get anything done?

While ...

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