Now that you have most of the information needed to understand your environment from the guide in Chapter 3, “Information Gathering,” this chapter puts it all together in the Project Implementation Plan.
This chapter explores:
Timelines for testing, evaluation, and deployment of Cisco Security Agent (CSA)
Selection of contributors to the Project Implementation Plan
Deciding how success is defined for this project
Metrics (statistics) on timelines and helpdesk trouble tickets
Return on Investment (ROI) ideas and suggestions to help kickstart the discussions
Training your team, helpdesk staff, and users
Exploring scenarios of how to run a pilot
Documentation suggestions to help you focus on critical areas
The level of ...