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Advanced Case Management with IBM Case Manager by Monique Ruggiero, Mike Prentice, Balunaini Prasad, Michael Oland, Tom Ko, Michael Kirchner, Wei-Dong Zhu

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Inner workings of IBM Case Manager
If you plan to develop customized IBM Case Manager solutions, a good understanding of the inner workings of IBM Case Manager is vital. In addition, this understanding is also useful when troubleshooting IBM Case Manager solutions.
This chapter describes the inner workings of the IBM Case Manager. It covers the IBM Case Manager object model, and the way it uses the internal services from the IBM FileNet Process Engine and IBM FileNet Content Engine. This chapter also describes the integration with the IBM Content ...

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