82. What Smell?
People in the organization cannot detect its underlying vitality or decay.
• Madame Fleury’s Bakery is in the village of Chamonix in the French Alps. Every morning, each customer who enters to get fresh bread or croissants breaks into an uncontrolled grin; the place just smells so scrumptious. Madame Fleury and her staff give excellent service to their delirious customers, but they are not smiling.
• On the eastern end of Long Island, there are duck farms. Most are family-owned and family-operated. You know you are approaching a duck farm not by seeing it, not by reading a sign for it, but by smelling it. Stench is a kind descriptor for the smell. If you can stand to get close enough, your eyes will tear involuntarily. How can ...
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