63. I Don’t Know

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The organization makes it safe to tell the truth even if that means not having an immediate answer.

You are at a meeting, and the project manager asks you whether all the data needed for the proposed marketing analysis is contained in the current database. You know quite a bit about the database and its contents, and you know it has most of the necessary data; but there are a few items you are unsure of, and these will be crucial to the marketing analysis.

In these circumstances, the truthful answer to the project manager is, “I don’t know,” but is it okay to say those words in your organization? Or are you obliged to dissemble ...

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