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Adrenaline Junkies and Template Zombies: Understanding Patterns of Project Behavior by Tim Lister, Peter Hruschka, Steve McMenamin, Tom DeMarco, James Robertson, Suzanne Robertson

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34. False Quality Gates

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The project’s quality assurance activities focus on format checks that do nothing to improve real quality.

Upon reaching a milestone or finishing an iteration, many organizations execute an institutionalized quality check of the results. Very often, this quality check is split into two parts: a check on the existence and form of planned artifacts and a check of the content. The first step is intended to make sure that the expected deliverables have been produced in the expected format. The second step confirms that the content of each deliverable is relevant, accurate, and complete enough for the purposes of the project. ...

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