Adrenaline Junkies and Template Zombies: Understanding Patterns of Project Behavior

21. Soviet Style

©2007, Milan Ilnyckyj, sindark.com

The delivered product has the functionality requested by its customers, and yet it is disliked and soon discarded.

More and more of us book our travel using Web sites. When you use a travel site, you enter origin and destination, date, number of passengers, and so on, then select a flight from the search results. If you want to rerun the search to check whether flying business class makes a difference, some sites make you reenter all the data you just entered. If you are patient, you may find a flight that pleases you, but chances are, you’ll grow annoyed enough to give up and try some other ...