14. Face Time

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The distributed project team relies on lots of face-to-face contact among the sites, to build the familiarity and credibility that enables long-distance teamwork.

“At computer society meetings one continually hears young programming managers assert that they favor a small, sharp team of first-class people, rather than a project with hundreds of programmers, and those by implication mediocre. So do we all.”

Some of you will recognize this excerpt; others may be surprised to learn that it was first published more than thirty years ago.1 You still hear this today, though “programmers” have become “developers,” and today’s managers also ...

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