13. No Bench
The organization has become so lean that the loss of a key person proves catastrophic.
If you’ve ever set a second alarm clock or stashed some extra money in your glove compartment, “just in case,” you know you were practicing the most sensible kind of risk management. Things go wrong, and the way you protect yourself is to have some duplication of resource.
If you run a project team made up of professional knowledge workers, losing a key person is likely to be your most conspicuous risk. So of course you have an understudy or two tucked away, haven’t you? Maybe just one or two people with a range of skills that would allow them to ...
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