Chapter 71. Integrating with SMS and IM
This chapter will expand on your knowledge of gateways and introduce you to two specific gateways, the SMS and IM gateways. While these gateways behave in a manner similar to that of other ColdFusion gateways, they have some particularly interesting features that can help you build incredible and sophisticated messaging applications.
For instance, let us take the humble helpdesk every company has. They are there to ...
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