Administrative Assistant's and Secretary's Handbook, 5th Edition

Chapter 45

Office Management and Supervision

As your career evolves over time, it may naturally lead to a role as an office manager or supervisor. In a small office, you may run the overall operations of the office while your boss focuses on business relationships. You may be responsible for interviewing prospective employees and filtering out the best for your boss to meet in follow-up interviews. (See Chapter 44 for information on interviewing skills.)

Organizational Structure

The way the business you work for is organized will vary depending on its business objectives, what tasks it must accomplish, and how those tasks are allocated, coordinated, and supervised. The most common organizational structure is hierarchical, with a top-down structure ...