About the Authors

James Stroman has served as a private professional secretary, administrative assistant, and executive assistant to a wide range of individuals including an army general, a governor, a university president, and the owner of an NFL football team (the Dallas Cowboys). He lives in Woodstock, Georgia.

Kevin Wilson is a writer, instructional designer, training consultant, and Vice President of Videologies, Inc., a company that specializes in training development for Fortune 500 companies. He is the author of The AMA Handbook of Business Writing, and The AMA Handbook of Business Documents. He lives in Acworth, Georgia.

Jennifer Wauson is a training consultant, video producer and director, project manager, and President of Videologies., ...

Get Administrative Assistant's and Secretary's Handbook, 5th Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.