PREFACE

Whether you support one person or an entire team, as an administrative assistant you are asked to serve in many roles. From word processing to travel arrangements, PowerPoint presentations to meeting planning, you are expected to know more about office administration and procedures than anyone else in your company. The Administrative Assistant’s and Secretary’s Handbook—Fourth Edition is designed as an all-encompassing reference manual for everything you do on the job. Here within these pages, you’ll find everything from record keeping and document creation, to managing email and snail mail.

Originally written by James Stroman—an executive secretary who served an army general, a state governor, a university president, and the owner of ...

Get Administrative Assistant's and Secretary's Handbook, 4th Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.