IMPACT OF THE SKILLS GAP

An unprepared workforce can hamper the performance and growth of an organization. In their book, The Chief Learning Officer: Driving Value Within a Changing Organization, authors Tamar Elkeles and Jack Philips write that “Nothing is more devastating to an organization than not having a fully prepared workforce.…An unprepared workforce can reduce profits, impede market share, create inefficiencies, lower morale, and/or increase attrition. More importantly, it can affect the quality of service provided to customers.”

If an unprepared workforce can hamper the performance and growth of an organization, a broader lack of skilled workers can harm the economy, and that has global implications.

“Eighty percent of U.S. manufacturers ...

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