Suggested Resources

Barker, L. L., & Watson, K. (2000). Listen up: How to improve relationships, reduce stress, and be more productive by using the power of listening. New York: St. Martin's Press.

Burley-Allen, M. (1995). Listening: The forgotten skill (2nd ed.). New York: Wiley.

Kahane, A. (2004). Solving tough problems: An open way of talking, listening, and creating new realities. San Francisco: Berrett-Koehler.

Lombardo, M. M., & Eichinger, R. W. (2009). FYI for your improvement: A guide for development and coaching (5th ed.). Minneapolis, MN: Lominger.

Nichols, M. P. (1995). The lost art of listening: How learning to listen can improve relationships. New York: The Guilford Press.

Prince, D. W., & Hoppe, M. H. (2000). Communicating across ...

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