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Actionable Intelligence: A Guide to Delivering Business Results with Big Data Fast!

Book Description

Building an analysis ecosystem for a smarter approach to intelligence

Keith Carter's Actionable Intelligence: A Guide to Delivering Business Results with Big Data Fast! is the comprehensive guide to achieving the dream that business intelligence practitioners have been chasing since the concept itself came into being. Written by an IT visionary with extensive global supply chain experience and insight, this book describes what happens when team members have accurate, reliable, usable, and timely information at their fingertips. With a focus on leveraging big data, the book provides expert guidance on developing an analytical ecosystem to effectively manage, use the internal and external information to deliver business results.

This book is written by an author who's been in the trenches for people who are in the trenches. It's for practitioners in the real world, who know delivering results is easier said than done - fraught with failure, and difficult politics. A landscape where reason and passion are needed to make a real difference.

This book lays out the appropriate way to establish a culture of fact-based decision making, innovation, forward looking measurements, and appropriate high-speed governance. Readers will enable their organization to:

  • Answer strategic questions faster

  • Reduce data acquisition time and increase analysis time to improve outcomes

  • Shift the focus to positive results rather than past failures

  • Expand opportunities by more effectively and thoughtfully leveraging information

  • Big data makes big promises, but it cannot deliver without the right recipe of people, processes and technology in place. It's about choosing the right people, giving them the right tools, and taking a thoughtful—rather than formulaic--approach. Actionable Intelligence provides expert guidance toward envisioning, budgeting, implementing, and delivering real benefits.

    Table of Contents

    1. Preface
      1. A Vision of What Could Be: The Hospital Information System
      2. Benefits of Actionable Intelligence
      3. How to Use This Book
    2. Acknowledgments
    3. Introduction
    4. Chapter 1: Vision of Actionable Intelligence
      1. The Challenge at Hand
      2. The Big Data Lie
      3. Actionable Intelligence: The Road and the Destination
      4. Stages of Actionable Intelligence: Getting Ready for the Journey by Knowing Where You Are and Where to Go
      5. Are You Ready to Take the First Step?
      6. Summary and Considerations
      7. Notes
    5. Chapter 2: Discovery of the Business Situation (Business Discovery)
      1. Government Intelligence
      2. Ask the Questions
      3. Answer the Questions: Business Discovery
      4. Visual Consistency and the First Tool
      5. Off to the Races
      6. Summary and Considerations
      7. Notes
    6. Chapter 3: Creating a Foundation of Data
      1. Building the Foundation
      2. Benefits of Having the Right Data
      3. The Data Challenge
      4. Acquire Data in Four Consistent Steps
      5. The Byproduct: Master Data Management
      6. Data Management Issues in the Spotlight
      7. The Data Supply Chain
      8. Build the House
      9. Summary and Considerations
      10. Notes
    7. Chapter 4: Visualization
      1. Complete Circle
      2. So Now, How Can You Do It?
      3. The Way Ahead
      4. Example of Iterative Visualization to Solve the Question “How Do I Get There Quickly, Safely, Efficiently?”: Leveraging Global Positioning System Data
      5. Effective Visualizations: Tell a Story to Your Mind
      6. Noticing Visualization Pitfalls
      7. Summary and Considerations
      8. Notes
    8. Chapter 5: The Initial Answers
      1. Attempting to Regularly Capture Benefits, False Starts, and a Rhythm
      2. The Results of Actionable Intelligence Delivered
      3. The Power of Quotes
      4. Possibilities with Actionable Intelligence
      5. Almost Done?
      6. Summary and Considerations
      7. Notes
    9. Chapter 6: Time for Change
      1. Collaborative Business Planning
      2. Linking Collaboration to Actionable Intelligence
      3. Summary and Considerations
    10. Chapter 7: Governance: Funding Intelligence, Protecting the Results
      1. An Actionable Intelligence Governance Methodology
      2. Intelligence Budgeting
      3. Remember the Key Points of the UPS Story
      4. Governing the Use of Actionable Intelligence and Establishing Data Security
      5. Summary and Considerations
      6. Notes
    11. Chapter 8: Sustaining Delivery of Actionable Intelligence
      1. Leading Intelligence
      2. Quick Wins to Build Trust
      3. Hiring Done Right for Big Data with Big Data
      4. Training
      5. Business Cultural Change
      6. Communication
      7. Knowledge Lock-In
      8. What's Next?
      9. Summary and Considerations
      10. Notes
    12. Chapter 9: Tying It All Together
      1. Clifford Siegel's Journey at Lifetime Brands
      2. Starting the Right Way
      3. Finding the Right Pitch
      4. Developing a Mission and Strategy for Intelligence Capabilities
      5. TIE: The Intelligent Enterprise at STATS ChipPAC with Elizabeth Lim
      6. The Recipe to Greatness
      7. Summary and Considerations
      8. Notes
    13. Chapter 10: Next Frontiers
      1. A Healthier Lifestyle with Actionable Intelligence
      2. The Street-Smart Cabbies
      3. The Amplified Customer Experience
      4. Selling Better
      5. Serve Me Better . . . But Don't Intrude on My Private Life
      6. Getting Started
      7. The Starbucks Experience
      8. Summary and Considerations
      9. Notes
    14. Chapter 11: Epilogue
    15. Four Steps of Actionable Intelligence
    16. About the Author
    17. About the Contributors
    18. Index
    19. End User License Agreement