Contents
Chapter 1 Integration: What It Is, What It Isn’t, and Why You Should Care
Integration and Supply Chain Management
What Factors Lead to Integration?
What Are Integration’s Performance Implications?
Solidifying Our Understanding of Integration
Toward Consensus on Cross-Functional Integration
Extending Previous Definitional Work on Integration
Planting the Seeds for Integration
Chapter 2 Bridging the Integration Gap
General Methods for Overcoming Conflict Within Integration
Interest-Based Problem Solving and Collaborative Communication
Chapter 3 Maximizing Organizational Value Creation Across the Great Divide
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