Contents
Chapter 2 Developing and Living Your Mission
Len Brzozowski
Case Study: Friars Club
Chapter 3 Noses In, Fingers Out: The Board’s Role in Achieving Success
Dick Aft
Case Study: Love Your Neighbor Center
Chapter 4 Walking the Talk: Serving Stakeholders with Ethics, Values, and Governance
Ann Marie Tracey
Case Study: Talbert House
Chapter 5 Community Engagement
John Mooney
Case Study: John XXIII Institute
Section 2: Making Good Decisions
Chapter 6 Innovation: Creating New Products and Services
Rashmi Assudani and Laurence J. Laning
Case Study: Support My School
Chapter 7 Making Good Decisions Using Data
Laurence J. Laning
Case Study: United Way ...
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