Index

accrual- based accounting statements, 171

advanced visualization, 149

adverse consequence absorption, 131

affinity diagrams, 112–114

Aligning Forces For Quality (AF4Q), 158

alternative portfolio projects, 89

Amazon, 11

Amyott, Beth, 195

analytics, 149

Anslinger, Leisa, 285

application software, 145

assets, 168

average weight, 103

balance sheet, 168–169

Baldrige, Malcolm, 259, 261, 268

bar graph, 106

big data, 148

Blockbuster, 11

boards, of nonprofit/faith-based organizations. See also nonprofit organizations

attributes and characteristics, influencing performance, 36, 37, 38–39

capacity to give or get, 37

connectedness to others, 37–38

diversity, and inclusiveness, 37

leadership role, 36–37

common myths about, 39–40

hierarchical table ...

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