CHAPTER 15
IT Infrastructure for E-Business
STUDY OBJECTIVES
This chapter will help you gain an understanding of the following concepts:
An overview of an ERP system
The history of ERP systems
Current ERP system characteristics
The modules of an ERP system
The market segments of ERP software systems
Implementation issues of ERP systems
The benefits and risks of ERP systems
ERP systems and the Sarbanes–Oxley Act
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