Summary

This chapter has given an overview of the situations in which best practices implementations are most likely to succeed, what factors are most important to the success or failure of an implementation, and how to successfully create and follow through on an implementation project. By following the recommendations made in this chapter, not only those regarding how to implement, but also those regarding what not to do, a manager will have a much higher chance of success. With this information in hand, one can now confidently peruse the remaining chapters, which are full of best practices. The reader will be able to select those practices having the best chance of a successful implementation, based on the specific circumstances pertaining to each manager, such as the funding, time available, and any obstacles, such as entrenched employees or a corporate intransigence pertaining to new projects.

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