Foreword

Nothing makes me happier than seeing the market embrace a good idea that works. For account-based marketing (ABM), that time is now. Why is ABM the new big thing in business-to-business (B2B), especially when it’s not really a “new” idea at all? There are a number of reasons why you may be opening this book and starting on the road to ABM. Here are my thoughts on why reading it and deploying ABM will be a smart investment for you.

The first reason that ABM is getting so much attention these days is that marketing and sales leaders have determined that the natural next step in their relationship requires account focus. Marketing has made great strides over the last few years toward building credibility with sales. Unfortunately, the last mile to ideal alignment with sales has eluded marketing, because they’ve maintained a focus on delivering volumes of leads. What’s the problem with that model? If you ask a sales person where growth will come from, he or she will name a list of accounts. Marketing, on the other hand, typically starts talking about personas and segments. Now, with ABM, marketing is speaking the language of sales. Efficient revenue growth requires focus on the specific accounts, and the people in them, who are most likely to deliver that growth. To sales, and now for those who embrace account-based marketing, anything else is a waste of time.

The second reason is the reality of how buyers buy. Marketing and sales finally agree it’s no longer a battle for ...

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