The full transcript of Memory Dump Analysis Services training with 12 step-by-step exercises. Learn how to analyze app crashes and freezes, navigate through process core memory dump space and diagnose corruption, memory leaks, CPU spikes, blocked threads, deadlocks, wait chains, and much more. We use a unique and innovative pattern-driven analysis approach to speed up the learning curve. The training consists of practical step-by-step exercises using Xcode and GDB environments highlighting more than 30 patterns diagnosed in 64-bit process core memory dumps. The training also includes an overview of relevant similarities and differences between Windows and Mac OS X user space memory dump analysis useful for engineers with Wintel background. Audience: Software technical support and escalation engineers, system administrators, software developers, security professionals and quality assurance engineers.