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Accelerate: Building Strategic Agility for a Faster-Moving World by John P. Kotter

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SIX

RELENTLESSLY DEVELOPING AND ROLE MODELING URGENCY

Change is not easy. We all know that. Larger-scale, strategically important change can be horrendously challenging. Although we often talk about this challenge in terms of specifics—changing the go-to-market strategy, the global HR IT system, the organizational structure in a key division, important policies or products—the core problem always is about people. People don’t want to reorganize, so they don’t think clearly about what is needed or pay attention to competent recommendations from others. They use their conventional process, which selects and implements the new global HR IT system too slowly and expensively. They think current policies and products are just fine when, in fact, they ...

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