About the Author

Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization.

Mark is a 22-year veteran of the technology industry. His previous experience in photography, creative writing, and journalism has helped him make high technology useful to everyone.

Mark has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is an A+ Certified hardware technician and a Microsoft Certified Professional. Mark’s previous books on home technology subjects for Que include The Complete Idiot’s Guide to High-Speed Internet Connections, Absolute Beginner’s Guide to Cable Internet Connections, Easy Digital Cameras, and Absolute Beginner’s ...

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