About the Author

Mark Edward Soper, A+, MCP has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is the author of Absolute Beginner’s Guide to A+ Certification; Upgrading and Repairing PCs, A+ Certification Study Guide, Second Edition; PC Help Desk; Complete Idiot’s Guide to High-Speed Internet Connections; Absolute Beginner’s Guide to Cable Internet Connections; Easy Digital Cameras; and is co-author of TechTV’s Upgrading Your PC. He has contributed to several editions of! Upgrading and Repairing PCs as well as multiple other Que titles.

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