About the Author

Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization located in Evansville, Indiana. Get more information at the Select Systems Web site at www.selectsystems.com. Mark is a 20-year veteran of the computer industry whose first technical articles appeared in the late 1980s. Mark has written more than 140 articles on topics ranging from computer upgrades to laser printer tips and tricks, Internet access, and new features in Windows for publications such as Maximum PC, PCNovice/SmartComputing Guides, PCNovice, SmartComputing, the PCNovice/SmartComputing Learning Series, WordPerfect Magazine, The WordPerfectionist, and PCToday.

Mark has taught computer troubleshooting and ...

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