Common Outlook Problems

The following sections list some of the more common Outlook problems and solutions in the form of a series of questions and answers. The questions and answers are grouped by topics, such as e-mail or menu problems.

If you have a problem that isn't covered in this section, see Appendix B, “Outlook Support and Resources,” for suggestions on how to get additional help for Outlook problems.

E-mail Problems

Q1:When I choose Send/Receive, I can receive e-mails but can't send anything. How can I send out e-mails?
A1: Some Internet service providers (ISPs) require you to log in to their servers and receive e-mails before you can send anything. This approach is used as a precaution to help prevent junk e-mail senders from using ...

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