Notes
Conclusion
What the Sages Say
Chapter 1
1. The American Heritage Dictionary of the English Language, s.v. “performance.”
2. Ibid., s.v. “appraise.”
3. Eichel, Evelyn, and Harry E. Bender. 1984. Performance Appraisal: A Study of Current Techniques. New York: Research and Information Services, American Management Association.
4. Langley, Gerald, et al. 1996. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. San Francisco: Jossey-Bass, p. 4.
5. Schellhardt, Timothy D. 1994. “It’s Time to Evaluate Your Work, and All Involved Are Groaning.” Wall Street Journal, 19 November, p. A1.
6. Bernardin, John H., Christine M. Hagan, Jeffrey S. Kane, and Peter Villanova. 1998. “Effective Performance Management.” In ...
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