Part OneWhy Appraisals Backfire: The Fatal Flaws

9
  • How human organizations
  • can be conceived, organized,
  • and led in ways that best release
  • human ingenuity and
  • maximize human choice
  • is one of the great conundrums
  • of the (new) century…
  • Fusing chaos and order
  • in uncentralized systems
  • is bound to be the key
  • to that puzzle.

—Harlan Cleveland

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