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ABCs of z/OS System Programming Volume 8 by Peter Hilger, Paul Rogers

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Using IPCS to diagnose abends
This appendix describes certain abend types and how to analyze them. Following are the procedures to analyze the dumps:
First symptoms
Messages indicate a system or user abend. For example, message IEA995I has been issued to the operator console. A dump was produced. An error was recorded in the logrec data set.
Information and tools needed for analysis
 – IPCS installed
 – SVC dump, SYSUDUMP, SYSMDUMP, or SYSABEND dump
 – Logrec error record
 – Master trace
 – Job log
Types of dumps to be analyzed:
 – Abend0C1: ...

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