A Year with Peter Drucker - 52 Weeks of Coaching for Leadership Effectiveness

Week 10

Information Literacy for Executive

Effectiveness

Introduction

The “knowledge organization” is structured around information, not hierarchy. For example, Drucker states, “The typical business will be knowledge-based, an organization composed largely of specialists who direct and discipline their own performance through organized feedback from colleagues, customers, and headquarters. For this reason it will be what I call an information-based organization.”¹³ He often cited two examples of information-based organizations; the modern hospital, which is organized around a patient and a multitude of medical specialties and subspecialties, employed in diagnosing and caring for patients; and the symphony orchestra, which is organized ...