Project Quality Management
Project quality management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.
Project quality management is applied to the project and the product. Quality processes and tools and techniques for the product are industry and product specific. Quality processes and tools and techniques for the project can be applied to most projects the same way. Both must be planned into the project to ensure the result meets the customer expectations and fulfills the project objectives.
There are certain underlying assumptions in quality management that the PMBOK® Guide has adopted. They include: