Chapter 26. Pay or Play

What do you do when an employee appears to be trying to scam you by using government regulations to take advantage of you and get extra money? The employee’s actions are a little like the slip-and-fall con that is sometimes pulled in supermarkets or other big retail stores; the person suddenly falls as if there was something on the floor, and then they seek an insurance settlement. Well, some employees try to play the system in a similar way, and use legal action, complaints to regulatory agencies, or the threat of a lawsuit or complaint to force a settlement. Are there any protections you can institute to avoid being sucked into such a scam?

That’s the situation JoAnn, an employee staffing manager, had to face when she ...

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