Chapter 15. One Problem After Another

How sympathetic should you be when an employee is going through a difficult time and has lots of problems? You may want to show compassion, but after awhile, you need to put the needs of the business first. As much as you may want to help, you can jeopardize the health of the business—or your own job—by taking on the role of mother, father, therapist, counselor, or whatever type of help the person is seeking. Moreover, providing too much help can serve to continue the cycle by locking the employee into a codependent relationship with you. The employee must strive to change and become more independent in order to overcome his or her problems, as well as help the business thrive.

That’s the situation Vanessa, ...

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