Introduction

Virtually everyone has had some bad bosses over the course of their career, from the first job during or after high school to the present. In some cases, these bosses are aware they are “bad.” In other cases, bosses may think they are great and don’t have a clue what others think of them. You have hard-driving tyrants who measure success on the employee’s productivity and don’t give a fig if employees like them or are happy; for them the bottom line is all that matters. At the other extreme, bosses can be bad because they are so concerned with being liked, with being one of the gang, that they have problems with authority and control. When they spend all that time schmoozing with their employees, little gets done. They may be well-liked ...

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