Chapter 29. Cultural Divide

Sometimes cultural differences can contribute to problems in the workplace. A boss’s behavior may be unacceptable to employees though the boss sees no problem with it because it is accepted in his or her culture. In larger companies, cultural diversity training has become a recent addition to many employee and manager training programs. When there’s a cultural divide in the workplace, employee complaints and management education may help to overcome the differences and indicate what behavior is acceptable. But what if the boss is the owner of a smaller business without these supports in place? In this case, it may be more difficult to let the boss know anything is wrong. Still, some discussion and cultural education ...

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