Chapter 5. Critically Clueless

Some bosses can have the best of intentions, yet be clueless about why their plans aren’t working, and they don’t want to hear why. They are in a state of denial. They don’t want to admit that they are doing anything wrong, so they can continue doing what they feel comfortable doing. It’s their way of protecting themselves from having to make changes they don’t want to make. Even other managers or employees may not recognize the problem, since they are often getting their information from the boss. Or perhaps it may be the company policy. But what if it’s wrong and you are certain that it is wrong? In some organizations, your input may be welcomed, but in others, not. Should you throw someone a life preserver to ...

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